Frequently Asked Questions
You asked, we answered
Have a question? Want to learn more about our store and policies? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
DO YOU OFFER WHOLESALE?
Yes, for Australian businesses with an accredited ABN number, we offer wholesale orders on a selection of our handcrafted clay giftware. Whether you're looking to offer your customers a selection of new, unique items or you simply love the charm of quality handmade and feel our products would suit the aesthetic and vibe of your business, we invite you to get in touch to discuss your requirements and options. Please note that minimum order quantities apply for all wholesale orders. Postage costs are additional.
IS YOUR WORK CERAMIC?
No, our beautiful pieces are handcrafted using the finest premium quality air dry clay. Our pieces do not require kiln firing at high temperatures however do go through a specialised drying process, to ensure the best outcome for your special treasures. Once the drying process has been completed, your unique piece is sanded and coated with a water-resistant topcoat for strength and durability, ensuring they remain beautiful for you to enjoy for years to come. Our giftware items are intended for decorative purposes only and are not unwrapped food safe.
DO YOU CREATE CUSTOM PERSONALISED PIECES?
YES! ABSOLUTELY! This is our particular area of speciality. We love nothing more than handcrafting a unique keepsake for you or your loved ones, that hold a special meaning or memories for you. We have a variety of pattern, lettering and shape options for you to choose from, to help you create the PERFECT one of a kind piece. We feel honored when you choose us to handcraft something that holds special significance. We also love it when we get to help custom design a piece from a vision held in your mind. Bringing your vision to life, is our joy. To order a custom designed or personalised piece, we invite you to get in touch to start the process. Please note a custom design fee applies for a custom or commissioned piece. This fee includes an initial online design consultation, two alterations (before the drying process begins) along with final proof confirmation.
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